Disclaimer

1. Overview

This Disclaimer governs your use of the website www.johnnygrape.com (the “Website”) and all content, information, products, and services available through it. The Website is owned and operated by Fizzyhorizon, Unipessoal Lda. (trading as Johnny Grape), with registered address at Aldeamento de Porches Lote 22B, 8400-498 Porches, Portugal, NIF 519 348 524 (hereinafter “we”, “us”, or “the Company”).

By accessing or using this Website, you accept this Disclaimer in full. If you do not agree with any part of this Disclaimer, you must not use this Website.

This Disclaimer should be read alongside our Terms of Service, Privacy Policy, Cookie Policy, and Copyright & Intellectual Property Notice, all of which form part of the legal framework governing your use of this Website.

2. General Disclaimer of Liability

2.1 Use at Your Own Risk

The information, content, and materials on this Website are provided for general informational and commercial purposes. While we take all reasonable care to ensure the accuracy and completeness of content published on this Website, we make no representations or warranties of any kind — express, implied, or statutory — regarding the accuracy, reliability, completeness, suitability, or availability of any information, content, or product listed on this Website.

Your use of this Website and reliance on any information or content published on it is entirely at your own risk.

2.2 Limitation of Liability

To the fullest extent permitted by applicable Portuguese and EU law, Fizzyhorizon, Unipessoal Lda. and its directors, employees, agents, and representatives shall not be liable for:

• Any direct, indirect, incidental, consequential, punitive, or special loss or damage arising from your use of or inability to use this Website
• Any loss of profit, loss of data, loss of business, or loss of goodwill
• Any damage caused by viruses, malware, or other technologically harmful material that may infect your computer equipment as a result of your use of this Website or any third-party website linked from it
• Any reliance placed on the accuracy or completeness of any information or content published on this Website
• Any interruption, suspension, or termination of access to this Website

Nothing in this Disclaimer excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under Portuguese or EU consumer law.

3. Alcohol and Responsible Drinking Disclaimer

3.1 Nature of Products

This Website sells alcoholic beverages, including wines, spirits, and related products. Alcohol is a regulated substance. The information and content on this Website are intended for adults of legal drinking and purchasing age only — in Portugal and throughout the European Union, this means persons aged 18 years or over.

3.2 Health Warnings

Alcohol consumption carries significant health risks. We are legally and ethically obliged to draw your attention to the following:

• Excessive alcohol consumption is harmful to your health. The World Health Organization (WHO) and health authorities across the EU recognise no completely safe level of alcohol consumption
• Alcohol is addictive. Regular or excessive consumption can lead to physical and psychological dependence
• Do not drink and drive. Drink-driving is illegal in Portugal and in all EU member states and is a leading cause of road fatalities and serious injury
• Do not drink alcohol if you are pregnant or trying to conceive. Alcohol consumption during pregnancy can cause serious harm to the unborn child, including foetal alcohol spectrum disorders (FASDs)
• Do not consume alcohol if you are taking medication, unless specifically advised by a qualified medical professional that it is safe to do so. Alcohol can interact dangerously with a wide range of prescription and over-the-counter medications
• Do not consume alcohol if you are operating machinery or vehicles or are engaged in any activity requiring full alertness and coordination
• Do not consume alcohol if you are under the legal drinking age in your country of residence or the country in which you are accessing this Website
• Individuals with certain medical conditions — including liver disease, pancreatitis, heart conditions, diabetes, and others — should consult their doctor before consuming alcohol

We promote responsible drinking. For information and support related to alcohol consumption, please see our Responsible Drinking page, or contact a qualified health professional.

3.3 No Medical Advice

Nothing on this Website constitutes medical advice. Any information relating to the health effects of alcohol, individual products, or ingredients is provided for general informational purposes only and does not constitute professional medical, health, dietary, or nutritional advice. You should always seek the advice of a qualified healthcare provider before making any decision regarding alcohol consumption, particularly if you have an existing health condition.

3.4 Responsible Consumption

We encourage all customers to drink responsibly and in moderation. Moderation guidelines vary by country and individual health circumstances. We do not promote, encourage, or facilitate excessive alcohol consumption or the irresponsible use of alcohol.

We do not target minors in our marketing or communications. We do not promote alcohol in connection with activities dangerous to health or safety, or in a manner that might appeal to persons below the legal drinking age.

4. Product Information Disclaimer

4.1 Product Descriptions and Specifications

We take all reasonable care to ensure that product descriptions, specifications, images, tasting notes, alcohol by volume (ABV) percentages, vintage information, and other details published on this Website are accurate at the time of publication. However:

• Product information is provided by producers, importers, and distributors and may be subject to change without notice
• We cannot guarantee that all product information is complete, current, or error-free at all times
• Product images are for illustrative purposes only and may not represent the exact appearance, label condition, bottle design, or packaging of the specific item you receive, particularly for vintage, rare, aged, discontinued, or auction-sourced products
• You should always refer to the physical product label for the definitive and legally binding product information, including ingredients, allergens, nutritional information, ABV, and storage instructions
• We accept no liability for any inaccuracy in producer-supplied information

4.2 Tasting Notes and Flavour Descriptions

All tasting notes, flavour profiles, aroma descriptions, pairing suggestions, and sensory assessments published on this Website are subjective opinions expressed by our team, contributors, or third-party reviewers at the time of writing. They are provided for guidance and informational purposes only.

Flavour and aroma perception varies significantly between individuals due to differences in sensory sensitivity, personal taste preferences, consumption conditions, food pairings, and many other factors. Tasting notes do not constitute a guarantee that you will experience the described flavours, aromas, or characteristics. Dissatisfaction with a product based on subjective sensory experience alone does not constitute grounds for a return or refund unless the product is materially defective.

4.3 Allergen and Ingredient Information

We publish allergen and ingredient information where it is provided to us by producers, importers, or distributors. However:

• Producers may update recipes, formulations, or production processes without prior notice, which may affect allergen and ingredient status
• Cross-contamination may occur during production at facilities that also handle other allergens
• Information provided on our Website may not reflect the most current formulation of a product

If you have a known allergy, intolerance, or dietary requirement, you must:

• Always read the physical product label carefully before consuming any product
• Not rely solely on the information presented on this Website
• Contact us at [email protected] before placing your order if you require specific allergen information
• Consult the producer directly if you have specific concerns about ingredients or production processes

We accept no liability for any adverse reaction, allergy, intolerance, or health consequence arising from reliance on allergen or ingredient information published on this Website, or from failure to read product labels before consumption.

4.4 Alcohol by Volume (ABV) Tolerance

The ABV percentage stated on product listings is the declared strength at the time of bottling. Under EU food labelling regulations, declared ABV figures are subject to permitted tolerances of ±0.3% ABV for spirits and ±0.5% ABV for wine. Minor variations within these regulatory tolerances are not defects in the product and do not constitute grounds for return or refund.

4.5 Vintage and Batch Variation

Wine and spirits are natural agricultural and craft products. Variation between vintages, batches, and individual bottles from the same producer is normal and expected. Such variation — including differences in colour, aroma, flavour, texture, or strength — is not a defect and does not affect the fundamental quality of the product unless it renders the product materially unfit for consumption.

Batch numbers, vintage years, and bottling dates displayed on this Website are correct at the time of listing but may be subject to change due to stock rotation. Where a substitution is necessary, we will notify you before despatch.

4.6 Aged, Rare, Vintage, and Collector Products

For older, rare, vintage, or auction-sourced products, the following additional disclaimers apply:

• Label condition, capsule condition, cork condition, and bottle presentation may show signs of age or natural deterioration. This is expected for products of significant age and does not indicate that the product is defective
• Fill levels in aged spirits and wines may be lower than a new bottle due to natural evaporation through the cork or closure over time. This is a normal characteristic of aged products and is not a defect
• Some antique or discontinued products may not be in 100% original condition. Any known condition issues will be disclosed in the product description where possible
• We cannot guarantee the provenance or storage history of all aged or collector products beyond the information available to us from suppliers and auction houses

4.7 Investment Value Disclaimer

Certain products on this Website may have secondary market or collector value. We do not represent, warrant, or guarantee the investment value, appreciation potential, or future resale value of any product we sell. We do not provide investment advice. Any reference to secondary market values or collector interest is for informational purposes only and does not constitute a financial recommendation or inducement to purchase.

Purchasing alcohol as an investment vehicle carries risk. Secondary market values are volatile, unregulated, and highly dependent on factors outside our control. You may not realise the value you expect upon resale. We are not authorised to provide investment advice and nothing on this Website should be construed as investment advice.

5. Website Accuracy and Availability Disclaimer

5.1 Accuracy of Information

We make every reasonable effort to ensure that the information on this Website is accurate and up to date. However, we do not warrant that the Website will be free from errors, omissions, or inaccuracies. Content may change at any time without notice. Prices, availability, and product information are subject to change.

5.2 Website Availability

We do not guarantee that this Website, or any content on it, will always be available, uninterrupted, or error-free. Access to the Website may be suspended, restricted, or terminated at any time — for example, for scheduled or emergency maintenance, security reasons, or reasons beyond our control.

We will not be liable to you for any loss or damage arising from the unavailability, interruption, or suspension of this Website or any content on it.

5.3 Technical Accuracy

Information transmitted via the internet may be subject to interruption, transmission error, delay, or third-party interference. We cannot guarantee the security of data transmitted to us via this Website. You acknowledge this risk when you use this Website.

6. Third-Party Links Disclaimer

This Website may contain links to third-party websites, including those of producers, importers, distributors, trade bodies, and other organisations. These links are provided for your convenience and information only. We do not control, endorse, or take responsibility for the content, accuracy, products, services, or privacy practices of any third-party websites. Following any such link is entirely at your own risk.

We are not responsible for any loss or damage arising from your use of or reliance on third-party websites accessed via links on this Website.

7. User-Generated Content Disclaimer

Where this Website permits users to post reviews, ratings, comments, or other content, the views expressed are those of the individual users and do not represent the views or opinions of Fizzyhorizon, Unipessoal Lda. We do not endorse any user-generated content and accept no responsibility for its accuracy, completeness, or legality.

We reserve the right to remove any user-generated content that we consider, in our sole discretion, to be inaccurate, misleading, defamatory, offensive, abusive, or in breach of these terms, without notice.

8. Advertising and Marketing Disclaimer

8.1 Marketing Communications

All marketing communications from Johnny Grape are intended exclusively for adults of legal drinking age. We do not knowingly market to minors and take all reasonable steps to ensure our marketing practices comply with applicable EU and Portuguese advertising standards and alcohol marketing codes.

8.2 Promotional Claims

All promotional claims made on this Website and in our marketing communications are made in good faith and are accurate at the time of publication. We do not make misleading or deceptive claims about our products. If you believe a claim is inaccurate, please contact us at [email protected].

8.3 Influencer and Affiliate Content

Where content about Johnny Grape or our products is created by influencers, affiliates, brand ambassadors, or third-party reviewers, any views or recommendations expressed are those of the individual content creator and do not necessarily represent the views of Fizzyhorizon, Unipessoal Lda. Commercial relationships between us and content creators are disclosed in accordance with applicable advertising standards.

9. No Professional Advice Disclaimer

Nothing on this Website constitutes professional legal, financial, tax, medical, dietary, or investment advice. Any information provided is for general informational purposes only. You should always seek independent professional advice before acting on any information found on this Website.

In particular:

• Not legal advice — information about regulations, import restrictions, and legal requirements is provided for general guidance only and may not reflect the law in your jurisdiction
• Not financial or investment advice — references to secondary market values or collectability are informational only and do not constitute investment recommendations
• Not medical advice — any information about the health effects of alcohol is provided for general information only and should not replace professional medical guidance
• Not tax advice — information about VAT, excise duties, or import taxes is indicative only; you should consult a qualified tax professional for advice specific to your circumstances

10. Importation and Legal Compliance Disclaimer

The sale and importation of alcoholic beverages is subject to extensive regulation that varies by country, region, and territory. It is your sole responsibility to:

• Ensure that importing alcohol into your country or region is lawful
• Comply with all applicable local laws, import restrictions, age restrictions, duty obligations, and licensing requirements in your country
• Obtain any necessary permits or authorisations required for the importation of alcohol in your jurisdiction

We make no representation that products available on this Website are appropriate for purchase, possession, or consumption in any particular country or jurisdiction. We will not be liable for any fines, penalties, confiscation, or legal consequences arising from your failure to comply with applicable laws in your country.

11. Forward-Looking Statements

Any statements on this Website regarding our plans, intentions, expectations, or future products and services are forward-looking in nature and are subject to change. We make no commitment to update forward-looking statements and accept no liability for any reliance placed on them.

12. Changes to This Disclaimer

We reserve the right to update or amend this Disclaimer at any time. Any changes will be published on this page with an updated “Last updated” date. Your continued use of this Website following any amendment constitutes your acceptance of the updated Disclaimer.

13. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of Portugal and applicable European Union law. Any dispute arising from or in connection with this Disclaimer shall be subject to the non-exclusive jurisdiction of the courts of Portugal, without prejudice to your rights as an EU consumer to bring proceedings in the courts of your country of residence.

14. Contact

If you have any questions about this Disclaimer or any content on this Website, please contact us: